Cancel or rearrange with 24 hours’ notice and your survey fee is fully refundable.
You can save 10% on your wall tie survey by using discount code SAVE10 at checkout.
The discount applies when payment is completed online via Stripe or PayPal.
Please note: The discount does not apply to bookings where “No Online Payment” is selected and an invoice is requested.
Our simple online booking system makes arranging your wall tie survey quick and convenient.
Simply:
You will receive instant confirmation once your appointment has been booked.
Our service is suitable for homeowners, property buyers, property sellers, landlords, estate agents and property professionals.
When booking your wall tie survey, you will select your preferred 2-hour arrival window.
This is our arrival window, meaning we will arrive at any time within the 2-hour slot you selected. It is not the length of the survey, as survey duration varies depending on the size of the property and inspection requirements.
In most cases, you do not need to be present during the survey.
We generally only require external access to the property.
If any access arrangements are needed, we will provide clear instructions after your booking has been confirmed.
Yes. Our surveys are regularly carried out for property purchases and sales.
You’ll receive full instructions in your booking confirmation, including how to arrange access if it’s through an estate agent. We’re also happy to liaise with the estate agent to help keep everything running smoothly.
Yes.
Once your booking is complete, you will receive an instant confirmation by email and SMS containing:
You can choose from two payment options.
Online Payment
Invoice Payment
Please note that the online payment discount does not apply to invoice bookings.
Your wall tie survey includes a detailed written report containing:
If remedial works are required, a detailed quotation will also be included within your report.
If wall tie replacement works are recommended and you decide to proceed with the works, your original survey fee will be deducted from the quotation provided.
This means your wall tie survey could effectively become free if you continue with the recommended works.
Our reports follow BRE Digest 329 & 401 guidance, meaning our recommendations are based on recognised industry standards—not our own opinion. This makes our surveys fully transparent, and the relevant BRE guidance charts are included within every report.
If you need to cancel or rearrange your wall tie survey, please let us know at least 24 hours before your appointment.
Where 24 hours’ notice is provided, your survey fee is fully refundable.
Unfortunately, cancellations made with less than 24 hours’ notice may not be eligible for a refund, as survey time has already been allocated.
We pride ourselves on offering one of the fastest report turnaround times in the industry.
Most wall tie survey reports are completed and emailed on the same day as your survey.
During particularly busy periods, your report will typically be delivered the following working day.
If any remedial works are recommended, your detailed quotation will be included within the report.
Yes. Our wall tie survey reports are suitable for mortgage lenders and are regularly used following a valuation or homebuyer survey.
We have been carrying out wall tie surveys for many years, and we have never had one of our reports rejected by a mortgage lender.
Our reports are professionally presented, comprehensive and include clear findings, photographs, BRE guidance and recommendations.
We’ve reviewed wall tie reports from many other companies over the years—including some of the largest names in the industry—and we genuinely don’t believe any match the quality and detail of ours.
Here’s why customers choose us:
If you need assistance booking your wall tie survey, please contact us.
Phone: 07858 362883
Email: bookings@northwestwallties.co.uk
Alternatively, you can email: